Sandhata Partners with Zoho: A Strategic Alliance for Integrated Process Automation Excellence

16th July 2024
, , , Partnerships

We are thrilled to announce that Sandhata has become an official partner with Zoho, a move that marks a significant milestone in our journey to deliver unparalleled Integrated Process Automation solutions. This strategic partnership combines the strengths of two industry leaders, leveraging Sandhata’s innovative automation expertise and Zoho’s comprehensive suite of cloud-based business software to provide our clients with cutting-edge, efficient, and scalable solutions. 

Sandhata: Pioneering Integrated Process Automation  

At Sandhata, our mission is to empower businesses through advanced Integrated Process Automation. Our solutions are designed to streamline operations, enhance productivity, and drive digital transformation across various industries. We take pride in our ability to deliver customized automation strategies that meet the unique needs of each client, ensuring seamless integration and optimal performance. 

Our commitment to excellence has been recognized with several prestigious awards, including the DevOps Awards 2023, the DevOps Excellence Awards 2024, the Deloitte Fast 50 India, and the Great Place To Work certification. These accolades reflect our dedication to innovation, quality, and creating a positive work environment that fosters creativity and collaboration. 

Zoho: A Leader in Cloud-Based Business Solutions 

Zoho, a global leader in cloud-based business software, offers a diverse portfolio of applications that cater to the needs of businesses of all sizes. With over 50 million users worldwide, Zoho provides integrated solutions for CRM, finance, human resources, marketing, and more. Their commitment to providing flexible, user-friendly, and scalable solutions aligns perfectly with Sandhata’s approach to automation. 

Synergy of Expertise 

The partnership between Sandhata and Zoho is built on a foundation of shared values and complementary expertise. Sandhata’s extensive experience in process automation, coupled with Zoho’s robust software solutions, creates a powerful synergy that will drive innovation and efficiency for our clients. 

Sandhata has a strong global presence, with offices in key locations including the United Kingdom, the United States, India, and Australia. This geographic diversity allows us to offer our clients localized support and a deep understanding of regional market dynamics. Similarly, Zoho operates on a global scale, providing their solutions to businesses in over 180 countries. Together, we bring a wealth of knowledge and experience to the table, ensuring that our clients receive the highest level of service and expertise. 

Delivering Value Through Innovation 

Our collaboration with Zoho will enable us to enhance our Integrated Process Automation solutions with Zoho’s advanced technologies, offering our clients a more comprehensive and efficient approach to managing their business processes. By integrating Zoho’s software with our automation solutions, we can provide end-to-end process optimization, from initial data capture to final execution, all within a single, unified platform. 

This partnership also opens new opportunities for innovation. By combining our resources and expertise, we will be able to develop new solutions that address the evolving needs of businesses in today’s fast-paced, digital world. Our clients can look forward to more innovative features, improved usability, and enhanced performance, all designed to help them stay ahead of the competition. 

Conclusion 

The partnership between Sandhata and Zoho represents a significant step forward in our commitment to delivering world-class Integrated Process Automation solutions. We are excited about the possibilities this collaboration brings and look forward to working closely with Zoho to create more value for our clients. 

Together, Sandhata and Zoho are poised to redefine the landscape of business process automation, offering solutions that are not only powerful and efficient but also adaptable and scalable to meet the changing needs of our clients. This is just the beginning of a new chapter of innovation and success, and we are eager to embark on this journey with Zoho by our side. 

Generic Message Buffering

Generic Message Buffering | Camunda 7

11th July 2023
, , , , , , , , , , , , , , , , , , , , Blog

Imagine multiple messages waiting in a message catch event.  

When a single throw event is triggered, the data is processed without any issues. However, if multiple message events are thrown simultaneously, only the first one is successfully processed, while the others fail.  

This is because the message catch event is busy handling the first message event. 

We recently spotted this issue with Camunda 7’s message catch event. 

Unlocking The Solution To This Challenge 

Our team of experts fabricated a groundbreaking “Generic Message Buffering” logic, with which we’ve revolutionised the way messages are processed asynchronously, effectively resolving any scenario you may encounter.   

Fig. 1.1 unveils the powerful list of message catch events eagerly awaiting the trigger. 

 

Fig1.1

 In Figure 2.1, we present the logic for Generic Message Buffering. By sending a POST request, we can activate the BPM process described below. Additionally, we have the ability to specify the retry count and retry delay as request parameters. Once the request is triggered, we conduct a basic validation to ensure all necessary information, such as message name, payload, process instance id, and business key, is present.  

If all the required data is available, we proceed to send the message to its destination within the “Message Send Task” depicted in Figure 2.1.  

If the message is successfully picked up and processed by the message catch event, we encounter no issues.  

Fig2.1

In a situation where the message catch event is already occupied processing another message, throwing our own message will result in failure. This is a common occurrence in real-time scenarios, and it is up to the developers to determine how the flow should be handled in such cases. 

In our specific case, the failed message will be caught by the boundary event. The error message will then be examined in detail within the “Read Error Message” process (Fig 2.1). 

In the event of an error, we can:  

  • Distinguish between errors that require retry logic.  
  • Determine if it is a business error or a technical error.  
  • Necessitate the involvement of technical experts, if it happens to be a business error 

When encountering a retriable error, we make an attempt to retry the operation. The number of retries and the delay between retries is determined by the input request. 

Potential Scenarios In Re-try

In the context of re-try logic, there are two potential scenarios to consider: 

  • In one of the re-try attempts, the message can be successfully delivered to the end system. 

Fig 3.1

  • Alternatively, if the maximum number of re-try attempts is reached without success, the message will be marked as an error. 

 If the maximum re-try attempts have been exceeded and the message still hasn’t been delivered successfully, it will require manual re-processing (see Fig 3.2). 

Fig 3.2

 

 

  Key Advantages  

  • Streamlined Error Handling: By effectively managing busy message catch events, we can significantly mitigate potential errors during data processing. 
  • Efficient Data Re-processing: Our approach allows for a substantial reduction in the amount of data that needs to undergo re-processing. 
  • Versatile Solution: Utilizing the same bpmn models, we can easily adapt and apply them to various similar use cases simply by modifying the message name. 

 Optimizing Efficiency 

 In order to optimize efficiency, it is vital that both the target BPM and the message buffering BPM are connected to a centralized database. This will allow for seamless integration and streamlined performance. Maintaining a unified database instance is key to achieving optimal results. 

 

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